We currently only ship to addresses within the United States and Canada. Orders shipped to Canada are subject to international import regulations. For details on duties and taxes, please refer to the section below.
After payment confirmation, orders will be processed within 1–3 business days. Canadian orders may require an additional 1–2 business days for customs documentation preparation and compliance verification.
- U.S. Orders: 5–10 business days after dispatch
- Canadian Orders: 10–20 business days after dispatchActual delivery times may vary due to customs clearance procedures, carrier delays, weather conditions, or peak seasonal shipping volumes.
- U.S. Orders: Primarily shipped via the United States Postal Service (USPS)
- Canadian Orders: Primarily shipped via USPS InternationalA tracking number will be sent to your email once your order is dispatched.Tracking updates may be limited after the package arrives in the destination country. Canadian customers can check the latest shipping status through the local postal service’s tracking portal.
If your package is delayed or marked as "Delivered" but not received:
- For Canadian shipments: Please allow an additional 5–7 business days beyond the standard estimated delivery time.
- We recommend checking with local postal services, neighbors, or delivery facilities first to verify the package status.
- If the package still has not arrived after the above waiting period, please contact us within 7 business days (U.S. orders) or 14 business days (Canadian orders) of the marked delivery date for assistance.
All import duties, taxes, and customs-related fees are the sole responsibility of the customer and are non-refundable upon return. Only the product price will be refunded (original shipping costs will be refunded only if required by law due to our error).
